Frequently Asked Questions (FAQ)
As everything we do is hand-made to order, we need 5-7 business days to process an order. We ship orders once a week. Shipping is free!
Your order will be carefully packaged and flat or tube shipped, depending on type and size of the goods, using Registered Priority Mail with Tracking/Registration number.
As soon as dispatched, you'll get an automated "Order Completed" email from our system, containing the Tracking/Registration Number of your package. Please mind tracking sometimes may take a few days to show up online, until the local partner delivers to the main international hub.
- Delivery to other European countries is normally taking 5-10 business days after dispatch (with 20-25 for delays.)
- Delivery outside of Europe (US, Australia, etc.) is normally taking 10-25 business days after dispatch (with 30-40 for delays.)
Kindly mind if your country is experiencing unusual weather patterns (e.g. heavy snow, etc.), this might affect the ability of the postal services to deliver on time.
Alternatively, if you’re in the USA, Canada, Australia, UK, the Netherlands, and rather in a hurry, get our art made & shipped locally, through our partnership shop: ArtsyWorks.eu that's fully managed by Fine Art America, and fulfilling orders locally from within the aforementioned countries.
To ensure high customer satisfaction, we're shipping to countries we've experienced reliable enough postal services (please contact us if your country isn't on that list):
- N. America: USA, Canada
- Europe: all countries
- Oceania: Australia, New Zealand
- Asia: Japan, Malaysia, Philippines, Hong Kong, Singapore, S.Korea, India
Middle East: Israel, Saudi Arabia, Arab Emirates, Kuwait, Morocco
- S. America: Colombia
- Africa: South Africa
We're a small family business domiciled in the European Union, specialized in beautiful woman -themed arts and crafts. May read more about us over here.
We've been selling our art online since 2003. For 12+ years as an Etsy seller, have earned a perfect 5-star rating and the Star Seller badge. Before Etsy, we did a perfect score as an eBay seller, too. All testimonials you see are of real, happy customers with pleasant transactions, collected over a long period of time (you'll find them quoted in various parts of our gallery), so rest assured we're committed to continue delivering highest customer satisfaction with our own website.