FAQ

Thanks for considering our hand-made-to-order art crafts, depicting original artworks of painter Eva Campbell.

Frequently Asked Questions (FAQ)

Who are you?
We're a small family business in Europe, specialized in beautiful woman -themed arts and crafts. May read more about us over here.
Why is it safe to buy from your shop?
We're domiciled in the EU, selling our art online since 2003. For the last 12+ years of being also at Etsy, we've earned a perfect 5-star rating, and a perfect feedback at eBay long before that time. All these testimonials had been of real, happy customers with pleasant transactions, served over a long period of time (you'll find them quoted in various parts of our gallery), so rest assured we'll strive to continue delivering with our very own shop that same level of customer satisfaction to you!
When do you ship?
We usually ship once a week. The item(s) will be carefully packaged and flat or tube shipped, depending on type and size of the goods, using Registered Priority Mail with Tracking/Registration number.
How do I know you've shipped?
You'll get an automated "Order Completed" email from our system, containing the Tracking/Registration Number of your package, as soon as we've dispatched. Please mind tracking sometimes may take a few days to show up online, until the local partner delivers to the main international hub.
List of countries available for shipping
The overall situation globally has also affected our ability to ship internationally. At this time, we're able to ship to a certain list of countries. Please contact us if your country isn't on this list:

- N. America (USA, Canada)
- Europe
- Oceania (Australia, New Zealand)
- Asia (Japan, Malaysia, Philippines, Hong Kong, Singapore, S.Korea, India, Pakistan)
- S. America (Colombia)
- Africa (South Africa)
How long would it take to receive my package?

Delivery outside of Europe (US, Australia, etc.) is under normal circumstances taking about 10-25 business days after dispatch (with 30-40 for delays.) Delivery to other European countries is normally taking 5-10 business days after dispatch (with 20-25 for delays.) Kindly mind if your country is in a lockdown, or is experiencing unusual weather patterns (e.g. heavy snow, etc.), this might affect the ability of the postal services to deliver on time.

Alternatively, if you’re in the USA, Canada, Australia, UK, the Netherlands, and rather in a hurry, get our art made & shipped locally, through our partnership shop: ArtsyWorks.eu that's fully managed by Fine Art America, and fulfilling orders locally from within the aforementioned countries.

Are you GDPR-compliant?
We aim to adhere to GDPR rules and guidelines. For more details please refer to our Privacy Policy.

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